Privacy Policy
Who we are
Suggested text: Our website address is: http://nospike.food.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
PRIVACY POLICY
1. Who We Are
NoSpike GmbH (“NoSpike”, “we”, “us”, or “our”) operates the website nospike.food and related services. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection law.
Data Controller: NoSpike GmbH, [Address to be confirmed], Germany. Email: hello@nospike.food
2. What Data We Collect
We may collect the following categories of personal data:
- Identity data: name, company name, job title
- Contact data: email address, phone number, postal address
- Business data: company type, distribution territory, order history
- Technical data: IP address, browser type, pages visited, time spent on site
- Communication data: messages sent via contact forms or email
- Cookie data: preferences and usage behaviour (see Section 8)
3. How We Collect Your Data
We collect data through:
- Direct interactions: when you fill in a contact form, request samples, or apply to become a distributor
- Automated technologies: cookies and similar tracking tools when you browse our website
- Third parties: business directories, referrals, or public sources for B2B outreach
4. Why We Use Your Data
We process your data for the following purposes and legal bases:
- To respond to enquiries and manage partner relationships (Legitimate Interest / Contract)
- To process orders and manage distribution agreements (Contract)
- To send relevant product updates and news to existing partners (Legitimate Interest)
- To improve our website and user experience (Legitimate Interest)
- To comply with legal obligations (Legal Obligation)
- To send marketing communications, only with your explicit consent (Consent)
5. How We Share Your Data
We do not sell your personal data. We may share it with:
- Service providers: IT, logistics, payment processing, and email platforms acting as data processors
- Professional advisors: lawyers, accountants, and auditors under confidentiality obligations
- Regulatory authorities: where required by law
- All third parties are required to respect the security of your data and process it only as instructed.
6. International Transfers
7. How Long We Keep Your Data
- Partner and customer records: for the duration of the relationship plus 6 years (legal obligation)
- Website enquiries: up to 2 years if no ongoing relationship develops
- Marketing contacts: until you withdraw consent or unsubscribe
- Technical and cookie data: as specified in our Cookie Policy
8. Cookies
Our website uses cookies to improve your experience and analyse traffic. You can control cookie preferences via our cookie banner or browser settings. For full details, see our Cookie Policy.
We use: essential cookies (required for the website to function), analytics cookies (to understand usage), and preference cookies (to remember your settings). We do not use advertising or tracking cookies without your consent.
9. Your Rights Under GDPR
As a data subject, you have the right to:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your data where there is no legitimate reason to retain it
- Restriction: request that we limit processing of your data in certain circumstances
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interest or for direct marketing
- Withdraw consent: at any time, where processing is based on consent
- To exercise any of these rights, contact us at hello@nospike.food. We will respond within 30 days.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission, access controls, and regular security reviews.
11. Children's Privacy
Our website and services are directed at business partners and adults. We do not knowingly collect personal data from individuals under 16 years of age.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this Policy periodically
13. How to Complain
If you have concerns about how we handle your data, you have the right to lodge a complaint with the German supervisory authority:
Der Bundesbeauftragte fuer den Datenschutz und die Informationsfreiheit (BfDI), Graurheindorfer Str. 153, 53117 Bonn, Germany. Website: www.bfdi.bund.de
We would, however, appreciate the chance to address your concerns directly before you contact the authority. Please contact us first at hello@nospike.food
- First: through good-faith negotiation between the parties
- Then: through the competent courts of Germany
14. Contact
- NoSpike GmbH
- [Address to be confirmed]
- Email: hello@nospike.food
- Website: nospico.comida
Note: This Privacy Policy is drafted in accordance with GDPR requirements for a Germany-based business. It should be reviewed by a qualified legal professional before publishing, particularly Sections 1, 6, and 13 which depend on confirmed company registration details and jurisdiction.